Shipping policy
Shipping Information
How long does delivery take?
Total delivery time equals processing time plus shipping time.
Processing Time:
Typically takes 1–5 business days. Please note that processing may be delayed during holidays or special occasions.
Shipping Options & Estimated Delivery Times:
| Shipping Method | Order Amount | Shipping Fee | Estimated Delivery Time |
|---|---|---|---|
| Expedited Shipping | Any amount | $29.99 | 5–7 business days |
| Standard Shipping | Orders $79 and up | Free | 7–12 business days |
| Standard Shipping | Orders below $79 | $7.99 | 7–12 business days |
Important Notes:
We will ship your order according to your selected shipping method, but please understand that delivery times may vary due to factors beyond our control, such as holidays, severe weather, customs delays, or courier strikes.
Tips for Smooth Delivery:
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Please provide accurate shipping address, email, and phone number during checkout to avoid delivery issues.
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Orders with missing or incorrect phone numbers may experience delivery failure without compensation.
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PO Boxes or BFPO addresses are not eligible for expedited shipping. Your address should include detailed information such as apartment or unit numbers.
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Extra shipping charges or non-delivery caused by incomplete or incorrect address details are not the responsibility of ioschic.
Customs and Import Taxes:
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Customs authorities regulate goods entering and leaving each country or region. All shipments must clear customs before delivery.
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It is the buyer’s responsibility to handle customs clearance and pay any applicable duties or taxes.
Most countries impose import taxes or duties, although some low-value or specific-category items may be exempt.
Since customs policies vary widely by country and can be complex, ioschic cannot provide guidance on customs fees.
If import taxes or additional fees apply, you will be required to pay them directly to the courier upon delivery.
These charges cannot be pre-paid or calculated by us.
If you are sending a gift or drop-shipping, please inform the recipient about possible customs fees.
Tracking Your Order:
You can track your package at:
🔗 https://www.17track.net/en
Please allow a few days after shipment for tracking information to become active. If tracking data is not yet available, try again later. Regardless of tracking updates, the estimated shipping times remain valid.